Compare roadside assistance
Get unlimited roadside cover, 24 hours a day, 7 days a week, anywhere in Australia.
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My NRMA
Be part of something more. Discover new places, experiences and benefits.
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Flat batteries
We can give you a jump-start, or arrange a replacement battery on the spot*.
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Flat tyres
If you have a roadworthy spare, we'll change your tyre on the spot.
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Lock-out rescue
If your keys have been locked inside your vehicle, we'll help get them out.
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Emergency fuel
If you run out of fuel we'll get you moving with petrol or diesel^.
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Towing
If we can't get you going right away, we'll arrange to tow your vehicle.
"I love the security of the roadside service, it gives me constant peace of mind when I leave my home"
Sarah, Northmead
I need immediate roadside assistance - What do I do?
Phone 13 11 22 and the operator will ask you information including:
- Your NRMA membership number and/or registration number - if you are not a member, an On-Road Join and Go fee applies.
- Your exact location:
- What street/road are you on?
- What is the nearest cross street/road?
- What is the number of the house/building?
- Are there any landmarks? (e.g. signage)
- What direction you were travelling?
- The make, model and colour of your vehicle.
- Your contact phone number (e.g. mobile or house/office).
- The nature of your problem (e.g. mechanical, flat tyre, flat battery, etc).
- Whether you are in a remote area or concerned for your safety.
If you're unable to call 13 11 22 and speak directly to an operator, you can make contact:
- By using the National Relay Service to place your call
I joined NRMA one hour ago and then broke down. Can I get roadside assistance?
Can any driver access roadside assistance in my vehicle?
* Battery replacement costs apply, Members receive free delivery and installation.
^ Cost of emergency fuel is not covered.
Towing map - Metro, country and remote areas | Direct debit terms and conditions